Portfolio Kopiway.id

F&B ERP POS Whitelabel Supply Chain Multi-Outlet

Kopiway.id — End-to-End ERP & POS System for Indonesia's First Electric Cart Coffee Brand

A fully custom ERP and whitelabel POS system built for Kopiway — a fast-growing mobile coffee brand in Tanjungpinang — covering the entire operational chain from raw green bean procurement, roasting, production, stock conversion, outlet dispatch, partner cart sales, commission tracking, payroll, B2B wholesale, and full financial reporting in one integrated platform.

为廖内群岛首个电动手推车咖啡品牌打造的全定制ERP与POS系统，覆盖从生豆采购、烘焙生产、库存调度到门店销售、分佣结算与财务报表的完整运营链路。

Client

Kopiway.id

Industry

F&B · Coffee Chain

Scope

ERP · POS · Supply Chain · Finance

Scale

2 Outlets · 13+ Electric Carts · Expanding

2 Stores

Outlets

13+ Gerobak

Partner Carts

40+ Modules

Platform Scope

P&L · Cash Flow

Financial Reports

Raw Bean → Cup

Production

Batam · Karimun

Expansion

The Challenge · 面临的挑战

From Green Bean to Cup — 13 Moving Parts With No Unified System

Kopiway operates a unique multi-layer distribution model: a central production hub processes raw green coffee beans through roasting and packaging, then distributes finished product to two retail stores and 13+ partner-operated electric carts across the city. Each cart is run by a mitra (partner) who earns commission per sale. On top of this, Kopiway also serves B2B wholesale clients and manages its own staff payroll.

Without a unified system, tracking stock from raw material to final cup, reconciling partner cart sales, calculating commissions, managing production runs, and producing accurate financial statements required manual work across spreadsheets — creating gaps in data accuracy, slow settlement cycles, and no real-time visibility across the full operation.

No Production Traceability

Raw green beans → roasted beans → packaged product → dispensed liters → cups sold. Each conversion step was untracked — no visibility into yield, waste, or cost per cup.

No Partner Cart Mgmt

13+ gerobak mitra each selling independently — no standardized POS, no automated commission calculation, no consolidated daily settlement.

Disconnected Inventory

Stock at the production center, Store 1, Store 2, and each cart had no shared visibility — internal requests and dispatch were manual and error-prone.

No Financial Reporting

With revenue from retail, B2B, online orders, and partner carts — plus procurement costs, payroll, and commissions — producing a P&L was a slow, manual process.

Our Solution · 解决方案

One ERP Platform. Every Step — From Bean to Balance Sheet.

We designed and built a fully custom ERP system for Kopiway — purpose-built for the F&B multi-outlet model with partner cart distribution. The system covers six operational centers — Inventory, Production, Purchasing, Sales, Finance, and Reporting — all connected to a single data layer, with a whitelabel POS terminal for each outlet and cart, and a management dashboard for full visibility across the entire operation.

六大运营中心统一管理：库存、生产、采购、销售、财务与报表，配合独立POS终端与总管理后台，实现从生豆到资产负债表的全链路数字化。

Raw Materials / Suppliers

Purchase Orders

Inventory Center (Warehouses)

Production Runs (BOM/Recipes)

Production Center (Roasting & Packaging)

Dispatch Stock

Store 1 POS

Store 2 POS

13+ Partner Carts (Whitelabel POS)

Internal Requests + Dispatch

Daily Settlement

Finance Center (Commission · Payroll · AR)

Reports (P&L · Balance Sheet · Cash Flow)

Platform Modules · 系统模块

40+ Modules Covering Every Operational Function

Inventory Center

Manage stock across all warehouses & locations

Stock Items: Master data for raw materials & finished products (UOM)
Stock Opname: Physical vs. system stock reconciliation
Internal Requests: Stock requests between locations
Dispatch Stock: Stock delivery to outlets and partner carts
Inventory Summary: Real-time stock positioning and movements

Production Center

From raw beans to ready-to-sell products

Recipes (BOM): Bill of Materials per product (e.g., grams to cup)
Production Runs: Record raw material input & finished product output
Yield Tracking: Automatic conversion kg → grams → liters → cups

Purchasing Center

Raw material procurement & supplier management

Purchase Orders: Create & manage POs with detailed pricing
Supplier Master: Comprehensive supplier master data
Goods Receipt: Goods receiving & automatic stock updates

Sales Center

Omnichannel sales management

Product Catalog: Master product data, pricing, and photos
POS Terminal: Whitelabel POS for outlets & partner carts
Wholesale Portal: B2B orders with custom pricing tiers
Online Orders: Integration for online delivery platforms
Shift & History: Sales recapitulation & shift cash management

Finance Center

From daily operations to accounting

Record Expense: Daily operational expense tracking
Daily Settlements: Daily sales & partner commission reconciliation
Accounts Receivable: B2B customer accounts receivable
General Journal & COA: Automated journal entries for every transaction

Reports & Analytics

Data-driven business decisions

Financials: Profit & Loss, Balance Sheet, Cash Flow
Sales Reports: Cashier performance and item sales breakdown
Operations: Partner settlements and stock dispatch history

POS Whitelabel & Sales Operations · POS系统与销售运营

A POS Built for the Way Kopiway Actually Sells

Each Kopiway outlet and partner cart runs its own instance of the whitelabel POS terminal — configured per location with the relevant product catalog, pricing, and shift settings. Sales are recorded in real time and synced to the central ERP, so every cup sold at any cart immediately reflects in the inventory, settlement, and financial system.

At the end of each shift, the system generates a shift summary — total transactions, cash in/out, and reconciliation against expected sales. For partner carts (mitra), commission is calculated automatically based on daily settled sales — eliminating manual calculation and reducing settlement disputes.

B2B and wholesale orders are managed through a separate portal with customer-specific pricing, receivables tracking, and debt aging — keeping the commercial business cleanly separated from retail operations.

Key Capabilities

Per-location whitelabel POS — outlet stores and partner carts
Shift open/close with cash reconciliation
Automatic mitra commission calculation from daily settlement
Wholesale portal with B2B customer-specific pricing
Online order management (integrated with delivery platforms)
Promotion and voucher engine across all sales channels

Whitelabel POS Terminal — synced directly to ERP

Shift Management & Daily Settlement

Results · 项目成果

Full Operational Visibility — From the Roaster to the Balance Sheet

从烘焙生产到资产负债表，全链路数字化管理——支持品牌向巴淡岛与卡里蒙持续扩张。

Complete Production Traceability

Every step from raw green bean to finished cup is tracked — with BOM-based yield calculation that automatically updates stock.

13+ Partner Carts, One Dashboard

Every gerobak mitra operates its own POS instance, with daily settlement and automatic commission calculation.

Multi-Location Stock in Sync

Two outlets and 13+ carts share a single inventory layer — requests, dispatch, and opname are all system-managed.

B2B Wholesale & Retail Separated

Wholesale customers with custom pricing and receivables tracking managed alongside, but separate from, retail POS.

Payroll & Commission Built In

Staff payroll and mitra commission are calculated from operational data — no spreadsheet exports, no manual computation.

Financial Statements Automated

P&L, Balance Sheet, and Cash Flow generated directly from system transactions — giving real-time financial visibility.

6 Centers

Inventory
Production
Purchasing
Sales
Finance
Reporting

40+ Modules

POS Whitelabel
Wholesale Portal
Shift Management
Commission Calc
Payroll
BOM / Recipes

Full Financial Reporting

P&L · Balance Sheet
Cash Flow · Debt Aging
Inventory Summary
Stock Movements
Settlement Report
Salesman Performance

ERP & Business Systems

The same multi-center ERP architecture — applicable to any F&B chain, distributor, or manufacturer that needs production, inventory, sales, and finance unified.

View Service

POS & Cashier Systems

The whitelabel POS terminal powering Kopiway's outlets — adaptable for any retail, F&B, or franchise business needing a custom-branded point of sale.

View Service

AI Solutions

Next evolution — demand forecasting for production planning, automated reorder alerts, and sales pattern analysis across all outlets and carts.

View Service

Running a Multi-Outlet F&B Business That's Outgrown Spreadsheets?

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