Custom digital system development for regional governments and public agencies-based on needs, governance, infrastructure, and existing application ecosystems.
Each project emerges from a different context. Here are examples of how agency needs translate into systems used in real operations.
Public information management ecosystem connecting centralized CMS, OPD websites, DIP documents, PPID services, and e-Monev readiness monitoring.
End-to-end queue system for public services connecting physical devices and applications in real-time.
Integrated library service platform for catalog management, membership, circulation, public search, and reporting.
Modules are selected based on service type and internal agency processes. Implementation can start from a single priority need.
Publish profiles, programs, news, agendas, documents, and service information.
Online submissions with requirements, verification, approval, and service results.
Manage information lists, requests, objections, and supporting evidence.
Receive, classify, assign, and track complaint resolution.
Incoming mail, outgoing mail, assignment, sign-off, approval, and distribution.
Store and find documents by metadata, unit, period, and status.
Summary of targets, realization, service status, and cross-unit work.
Sectoral applications based on agency field, processes, data, and users.
Agency needs are mapped first. Systems, modules, integrations, devices, and infrastructure are determined only after business processes and field conditions are understood.
Solunesia does not limit projects to a fixed feature list. Development can be a portal, internal app, dashboard, data system, mobile app, integration, service device, or a combination of components.
Administrative and technical processes can be adapted to the agency's procurement method, project scope, and applicable selection documents.
Solunesia is available through the e-catalog to support e-purchasing. Item selection, configuration, and scope follow relevant catalog entries and agency needs.
Support for preparing technical proposals, methodology, schedule, personnel, deliverables, and compliance documents based on KAK and selection requirements.
Needs can be mapped into scope, proposal, schedule, work results, documentation, training, and clear handover terms.
Architecture and technical controls are designed from the start so systems follow agency policies, audit requirements, and the direction of integrated government digital services.
Security controls are prepared to meet project requirements, referencing BSSN SPBE security guidelines.
Development considers integration of business processes, data, applications, infrastructure, services, and security.
Regional or agency systems can connect to central services based on available access, documentation, and mechanisms.
Beyond end-to-end development, Solunesia provides experts to strengthen agency, BUMD, or primary vendor teams during analysis, design, development, integration, testing, deployment, and support phases.
Process mapping, user needs, system specifications, data flow, and technical documentation.
User research, information architecture, prototypes, interface design, and design system.
Web app development, backend services, database, API, integration, and performance optimization.
Mobile apps, kiosk integration, displays, queue devices, IoT, and real-time communication.
Deployment, containers, servers, CI/CD, monitoring, backup, and agency environment adaptation.
Test scenarios, UAT, documentation, knowledge transfer, user training, and go-live support.
Scope is defined only after services, internal processes, data, users, integrations, infrastructure, and implementation targets are mapped together.
Assessment results are used to prepare solution recommendations, initial architecture, work phases, timeline estimates, team needs, and cost proposals.
Discuss Your Agency's NeedsPhases can be adapted to project mechanisms, contract documents, coordination needs, and agency governance.
Study goals, processes, users, data, existing applications, infrastructure, and security requirements.
Prepare solutions, deliverables, integrations, initial architecture, schedule, team needs, and technical documents.
Develop interfaces, backend, database, mobile, devices, or other components per scope.
Test functionality, access, data exchange, performance, security, and use cases with the agency.
Conduct user acceptance, fixes, training, documentation, and handover preparation.
Deployment, initial usage monitoring, support, evaluation, and further development.
Initial answers about procurement, security, SPBE, integration, infrastructure, and custom system development.
Not as the primary approach. Solunesia develops systems based on agency needs. Previously built components can serve as references or technical foundations, but scope, workflows, interfaces, data, and integrations are always tailored to the specific project.
Yes. Solunesia is available through the e-catalog to support e-purchasing. Selected items and implementation scope need to match agency needs, available catalog products or services, and internal processes.
Yes. The team can prepare technical proposals, methodology, schedule, personnel, scope, deliverables, and supporting documents based on KAK or procurement requirements. Final methods and stages follow regulations and decisions by authorized parties.
Systems are designed with security controls referencing BSSN guidelines and agency security requirements. Certification claims, audit results, or penetration test passes are only provided when such assessments are included in scope and conducted by authorized parties.
SPBE requirements are considered through mapping business processes, services, data, applications, infrastructure, integration, security, documentation, and governance. Implementation details follow agency architecture and policies.
Yes, as long as APIs, web services, data exchange mechanisms, documentation, integration accounts, and access authority are available. Technical analysis is conducted first since each central service has different requirements and constraints.
These can be included in project scope. Testing can cover configuration checks, access rights, APIs, application vulnerabilities, and remediation follow-up. If independent assessment is needed, the executor and report format are agreed jointly.
Yes. Deployment can use agency data centers, local servers, VPS, cloud, or hybrid configurations. The choice is based on policy, capacity, security, management access, backup, and operational responsibilities.
Yes, after data structure, quality, volume, format, and access are examined. Migration and integration typically go through mapping, cleansing, testing, reconciliation, validation, and approval before production use.
Documents can include user guides, system administration, architecture, API, deployment, configuration, database, test results, handover reports, and training materials per deliverables specified in the contract.
Source code, repository, database, component licenses, server access, documentation, and maintenance responsibilities are clearly stated in the project scope and agreement.
Yes. Maintenance can include monitoring, backup, fixes, user support, security updates, integration adjustments, feature development, and operational support per service contract.
Describe goals, processes, users, data, existing applications, and current constraints.
Define integrations, infrastructure, security, deliverables, and project mechanisms.
Plan development, testing, documentation, training, and go-live.
