01Tanjungpinang
Basuki Rahmat
Jl. Basuki Rahmat, Bukit Bestari, Tanjungpinang.
Restaurant ERP, Whitelabel POS
& Self-Service Kiosk
End-to-end restaurant operational system connecting raw material procurement, kitchen production, multi-outlet inventory, whitelabel POS, self-service kiosk, drive thru, EDC payments, multi-station printing, payroll, through to financial reporting. Software and outlet devices are designed as one flow so operations across two outlets remain consistent.
Mr. Blitz · Tanjungpinang
ClientMr. BlitzRestaurant & F&B
LocationTanjungpinangBasuki Rahmat · Batu 10
Operational Scale2 Outlets · 175 Tables114+ active menu items
HighlightMulti-Channel OrderingPOS · Kiosk · Table QR · Drive Thru
AboutMr. Blitz
Mr. Blitz is a fast-casual restaurant in Tanjungpinang with an extensive menu selection and operations serving dine-in, takeaway, self-order, and drive thru. Its two outlets require consistent service and operational processes even as the number of tables, menu items, and transaction points continues to grow.
Visit mrblitzindonesia.com ↗02Tanjungpinang
Batu 10
Road towards Tanjung Uban, East Tanjungpinang.
175TablesCapacity across two outlets
114+Menu ItemsActive menu selection
7Menu CategoriesFrom beverages to combos
OperationalChallenges
With two outlets, 175 tables, over a hundred menu items, and multiple ordering channels, Mr. Blitz needed an operational flow that stays consistent from customer transaction through to kitchen, inventory, payments, and reporting.
01
Orders from Multiple Channels
Cashier, kiosk, table QR, and drive thru need to feed into the same kitchen flow without re-entry.
02
Raw Material & Production Control
Ingredient usage per menu item needs to be traceable so inventory, production, and costs are easier to audit.
03
Two-Outlet Operations
Transactions, settlement, and stock positions need to be viewable per outlet and combined.
04
Connectivity Dependency
Outlet transaction processes must keep running even when internet connectivity is unstable.
The SolutionWe Built
Solunesia built a restaurant operational system that unifies ERP, POS, self-service ordering, outlet devices, and cross-outlet data synchronization without making staff work through disconnected processes.
Implementation Approach
The system follows how the outlet works, not the other way around.
Every transaction point and device is arranged so staff continue working with a familiar flow. Behind it, transaction, inventory, settlement, and reporting data stay connected so management does not need to merge information from different processes.
Core principleLocal-first for outlet operations, synchronization for management needs.
Local Operations Keep Running
A local server keeps outlet transactions active when internet connectivity is unstable.
One Backend for All Channels
POS, kiosk, table QR, and drive thru use the same order source and kitchen flow.
Devices Become Part of the Flow
Kitchen printers, cash drawers, and EDC are directly connected to the outlet transaction process.
Two-Outlet Data Readable Together
Transactions, settlement, inventory, and reports can be monitored from synchronized data.
Hardware &Integration
Implementation includes devices used directly by staff and customers. Each device is configured to follow the same transaction and kitchen flow.
Cashier Area
POS is connected with printers, cash drawers, and payment devices to speed up transactions and reduce repeated input by staff.
POS TerminalCash DrawerEDC Push Sync
Cashier POS
Operational AreaSelf-Service Kiosk
Customers can order directly through the kiosk, and orders are forwarded to the kitchen without needing to be re-entered by the cashier.
Self-Order DisplayKitchen PrinterChecker Printer
Order Kiosk
Order KioskOperationalModules
System functions are grouped by core work processes so operational and management teams can more easily understand each module's role.
Inventory & Stock
- Stock master: raw materials and units.
- Stock opname: reconciliation per outlet.
- Stock movement: history and transfers.
Kitchen Production
- Recipe / BOM: standard ingredients per menu.
- Production run: actual material usage.
- Yield: finished production output.
Purchasing
- Purchase order: ingredient ordering.
- Supplier: vendor data.
- Goods receipt: incoming stock updates.
Sales
- POS: cashier and shift settlement.
- Self-order: kiosk and table QR.
- Drive thru: feeds into the same kitchen flow.
Staff & Finance
- Payroll: attendance- and shift-based.
- Expenses: operational costs.
- Settlement: transaction reconciliation.
Management Reports
- Sales: item sales and settlement.
- Inventory: stock position and movement.
- Finance: P&L, Balance Sheet, Cash Flow.
Table QROrdering
Customers can browse the menu, customize items, review their order, choose payment, and receive an order number directly from their table.
ImplementationImpact
Once the system was deployed, ordering processes, outlet devices, inventory, and reporting became more connected across two operational locations.
✓
Four Channels into One Kitchen Flow
Cashier, kiosk, table QR, and drive thru use the same backend and processing flow.
✓
Operations Not Fully Dependent on Internet
A local server helps transactions and outlet devices keep running when connectivity is disrupted.
✓
More Connected Inventory Control
Sales, ingredient usage, and production use interconnected operational data.
✓
More Structured Reporting
Settlement, inventory, and finance can be read from transactions already recorded in the system.
Share Your Current Situation
Start with the cashier flow, kitchen, inventory, devices, and processes still being done manually.
Map System Requirements
We help identify which points need to be connected, automated, or rebuilt.
Define the Scope
Once requirements are clear, the technical approach and implementation phases can be structured more effectively.